Customer Story

Streamlining Requests for Student Background Checks

Customer Story

Streamlining Requests for Student Background Checks

Customer Story

Streamlining Requests for Student Background Checks

Customer Story

Streamlining Requests for Student Background Checks

Customer Story

Streamlining Requests for Student Background Checks

When recent graduates head into job interviews, many potential employers need background information from the graduates's university before offering a position. Azusa Pacific University used Formstack to streamline, simplify, and speed up their student background check request process, which helps students get into jobs quicker.
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Azusa Pacific University is a comprehensive Christian university located 26 miles northeast of Los Angeles, California. It offers more than 150 degree options from bachelor’s to doctorate.
Higher Education
2017
Student Background Checks
Forms, Documents
Workflows, Document Generation, File Uploads
Customer Story

Streamlining Requests for Student Background Checks

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Customer Story

Streamlining Requests for Student Background Checks

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About the Episode
Episode Highlights
Meet our Guest
Episode Transcript

Challenge

When employers needed a background check on a student, they would receive a complicated PDF form through email or fax from APU. Once the PDF form was completed and submitted, the Undergraduate Enrollment Services Center (UESC) team would send emails to multiple departments to request necessary information. After the data was collected, it would be manually compiled into a final PDF document. This clunky process took at least two weeks to complete and often resulted in lost email threads and bottlenecks.

Solution

Employers now fill out a simple online form to request the student information they need. Once submitted, any department that needs to provide information is alerted automatically through Forms Workflows. When all departments have submitted the necessary information and files, the UESC is notified for final approval. All data and files uploaded from the form are then sent to Formstack Documents, which automatically creates a final PDF package with all supporting documents and an official letter on AZU's letterhead.

Results

Customer Story

Streamlining Requests for Student Background Checks

Customer Story

Streamlining Requests for Student Background Checks

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Customer Story

Streamlining Requests for Student Background Checks

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Challenge

When employers needed a background check on a student, they would receive a complicated PDF form through email or fax from APU. Once the PDF form was completed and submitted, the Undergraduate Enrollment Services Center (UESC) team would send emails to multiple departments to request necessary information. After the data was collected, it would be manually compiled into a final PDF document. This clunky process took at least two weeks to complete and often resulted in lost email threads and bottlenecks.

Solution

Employers now fill out a simple online form to request the student information they need. Once submitted, any department that needs to provide information is alerted automatically through Forms Workflows. When all departments have submitted the necessary information and files, the UESC is notified for final approval. All data and files uploaded from the form are then sent to Formstack Documents, which automatically creates a final PDF package with all supporting documents and an official letter on AZU's letterhead.

Results

Panelists
No items found.
Infographic

Streamlining Requests for Student Background Checks

Learn how to use Formstack to streamline, simplify, and speed up student background check requests.
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Challenge

When employers needed a background check on a student, they would receive a complicated PDF form through email or fax from APU. Once the PDF form was completed and submitted, the Undergraduate Enrollment Services Center (UESC) team would send emails to multiple departments to request necessary information. After the data was collected, it would be manually compiled into a final PDF document. This clunky process took at least two weeks to complete and often resulted in lost email threads and bottlenecks.

Solution

Employers now fill out a simple online form to request the student information they need. Once submitted, any department that needs to provide information is alerted automatically through Forms Workflows. When all departments have submitted the necessary information and files, the UESC is notified for final approval. All data and files uploaded from the form are then sent to Formstack Documents, which automatically creates a final PDF package with all supporting documents and an official letter on AZU's letterhead.

Results

Challenge

When employers needed a background check on a student, they would receive a complicated PDF form through email or fax from APU. Once the PDF form was completed and submitted, the Undergraduate Enrollment Services Center (UESC) team would send emails to multiple departments to request necessary information. After the data was collected, it would be manually compiled into a final PDF document. This clunky process took at least two weeks to complete and often resulted in lost email threads and bottlenecks.

Solution

Employers now fill out a simple online form to request the student information they need. Once submitted, any department that needs to provide information is alerted automatically through Forms Workflows. When all departments have submitted the necessary information and files, the UESC is notified for final approval. All data and files uploaded from the form are then sent to Formstack Documents, which automatically creates a final PDF package with all supporting documents and an official letter on AZU's letterhead.

Results

Collecting payments with online forms is easy, but first, you have to choose the right payment gateway. Browse the providers in our gateway credit card processing comparison chart to find the best option for your business. Then sign up for Formstack Forms, customize your payment forms, and start collecting profits in minutes.

Online Payment Gateway Comparison Chart

NOTE: These amounts reflect the monthly subscription for the payment provider. Formstack does not charge a fee to integrate with any of our payment partners.

FEATURES
Authorize.Net
Bambora
Chargify
First Data
PayPal
PayPal Pro
PayPal Payflow
Stripe
WePay
Monthly Fees
$25
$25
$149+
Contact First Data
$0
$25
$0-$25
$0
$0
Transaction Fees
$2.9% + 30¢
$2.9% + 30¢
N/A
Contact First Data
$2.9% + 30¢
$2.9% + 30¢
10¢
$2.9% + 30¢
$2.9% + 30¢
Countries
5
8
Based on payment gateway
50+
203
3
4
25
USA
Currencies
11
2
23
140
25
23
25
135+
1
Card Types
6
13
Based on payment gateway
5
9
9
5
6
4
Limits
None
None
Based on payment gateway
None
$10,000
None
None
None
None
Form Payments
Recurring Billing
Mobile Payments
PSD2 Compliant

Challenge

When employers needed a background check on a student, they would receive a complicated PDF form through email or fax from APU. Once the PDF form was completed and submitted, the Undergraduate Enrollment Services Center (UESC) team would send emails to multiple departments to request necessary information. After the data was collected, it would be manually compiled into a final PDF document. This clunky process took at least two weeks to complete and often resulted in lost email threads and bottlenecks.

Solution

Employers now fill out a simple online form to request the student information they need. Once submitted, any department that needs to provide information is alerted automatically through Forms Workflows. When all departments have submitted the necessary information and files, the UESC is notified for final approval. All data and files uploaded from the form are then sent to Formstack Documents, which automatically creates a final PDF package with all supporting documents and an official letter on AZU's letterhead.

Results

Challenge

When employers needed a background check on a student, they would receive a complicated PDF form through email or fax from APU. Once the PDF form was completed and submitted, the Undergraduate Enrollment Services Center (UESC) team would send emails to multiple departments to request necessary information. After the data was collected, it would be manually compiled into a final PDF document. This clunky process took at least two weeks to complete and often resulted in lost email threads and bottlenecks.

Solution

Employers now fill out a simple online form to request the student information they need. Once submitted, any department that needs to provide information is alerted automatically through Forms Workflows. When all departments have submitted the necessary information and files, the UESC is notified for final approval. All data and files uploaded from the form are then sent to Formstack Documents, which automatically creates a final PDF package with all supporting documents and an official letter on AZU's letterhead.

Results

Challenge

When employers needed a background check on a student, they would receive a complicated PDF form through email or fax from APU. Once the PDF form was completed and submitted, the Undergraduate Enrollment Services Center (UESC) team would send emails to multiple departments to request necessary information. After the data was collected, it would be manually compiled into a final PDF document. This clunky process took at least two weeks to complete and often resulted in lost email threads and bottlenecks.

Solution

Employers now fill out a simple online form to request the student information they need. Once submitted, any department that needs to provide information is alerted automatically through Forms Workflows. When all departments have submitted the necessary information and files, the UESC is notified for final approval. All data and files uploaded from the form are then sent to Formstack Documents, which automatically creates a final PDF package with all supporting documents and an official letter on AZU's letterhead.

Results

Challenge

When employers needed a background check on a student, they would receive a complicated PDF form through email or fax from APU. Once the PDF form was completed and submitted, the Undergraduate Enrollment Services Center (UESC) team would send emails to multiple departments to request necessary information. After the data was collected, it would be manually compiled into a final PDF document. This clunky process took at least two weeks to complete and often resulted in lost email threads and bottlenecks.

Solution

Employers now fill out a simple online form to request the student information they need. Once submitted, any department that needs to provide information is alerted automatically through Forms Workflows. When all departments have submitted the necessary information and files, the UESC is notified for final approval. All data and files uploaded from the form are then sent to Formstack Documents, which automatically creates a final PDF package with all supporting documents and an official letter on AZU's letterhead.

Results

Challenge

When employers needed a background check on a student, they would receive a complicated PDF form through email or fax from APU. Once the PDF form was completed and submitted, the Undergraduate Enrollment Services Center (UESC) team would send emails to multiple departments to request necessary information. After the data was collected, it would be manually compiled into a final PDF document. This clunky process took at least two weeks to complete and often resulted in lost email threads and bottlenecks.

Solution

Employers now fill out a simple online form to request the student information they need. Once submitted, any department that needs to provide information is alerted automatically through Forms Workflows. When all departments have submitted the necessary information and files, the UESC is notified for final approval. All data and files uploaded from the form are then sent to Formstack Documents, which automatically creates a final PDF package with all supporting documents and an official letter on AZU's letterhead.

Results

We knew Formstack would be a good solution because it's so easy to use. It’s something our staff could build or change with limited knowledge of technology and minimal interaction with IT.
Kow Samman
Productivity Solutions Manager at Azusa Pacific University
Meet The Host
Content Marketing Manager
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Lindsay is a writer with a background in journalism and loves getting to flex her interview skills as host of Practically Genius. She manages Formstack's blog and long-form reports, like the 2022 State of Digital Maturity: Advancing Workflow Automation.